LucyW
 
 
 
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    27 March 2013
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    14 April 2014
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LucyW's Answers
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 Livingstone king size bed in Granite
Livingstone king size bed in Granite
There is a bit of marmite about this bed, but those who love it really do love it. Its sloping headboard makes it so comfortable to sit up in, and its massive solid beech round legs are an amazingly bold feature.
 

Is there any scope to buy this bed with different legs? I love the top half, but can't stand the legs!

Hi there,

You absolutely can have different legs - we can regular 15/20cm straight bed legs as featured on the other beds.

I hope this helps, let me know if you need anything else.

Kindest Regards,
9 years, 11 months ago
Customer avatar
by
LucyW
Chelsea, Royal Borough of Kensington and Chelsea, London, UK
 
 Emily medium corner sofa in Slate
Emily medium corner sofa in Slate
although feminine by name, you can dress this sofa up with a masculine edge too. The Emily is constructed of neat and simple lines, to create an understated look that carries fabric wonderfully.
 

How do the two halves of the sofa connect together?

Hi there Melissa,

Unfortunately there is a mistake and the Emily does not actually break down for delivery.

Apologies for the confusion!

Kindest Regards,

Lucy
10 years, 1 month ago
Customer avatar
by
LucyW
Chelsea, Royal Borough of Kensington and Chelsea, London, UK
 
 Yanna three seat sofa in Elephant
Yanna three seat sofa in Elephant
yanna three seat sofa
 

I reallylike te larger yanna sofa but would prefer to have two seat cushions instead of three is that possible

Hi there Tina,

Thanks for getting in touch.

Unfortunately we don't really do bespoke measurements or sizing. The factory will say yes to small things but it often becomes prohibitively expensive. This is something they should be able to do but it is likely to be a price increase of 30-35% and will extend the lead to be 8-10 weeks.

I hope this helps somewhat.

Kindest Regards,

Lucy Weigall
10 years, 2 months ago
Customer avatar
by
LucyW
Chelsea, Royal Borough of Kensington and Chelsea, London, UK
 
 Iggy two seat sofa in Cookie
Iggy two seat sofa in Cookie
iggy two seat sofa
 

Cleaning and care

how stain resistant are the fabrics - do you stain guard them? are they easy to clean?
Hi there,

They are all pretty hardy nut I would avoid the cotton matt and roosevelt velvets as they will mark the easiest. We can treat the items with a Guardsman warranty. For a 3 seat sofa, it would mean a one-off payment of £60. The fabric would be treated before it leaves the warehouse to stop stains from sinking into the fabric and making it much easier to spot clean. If you get a stain you can't remove, you are covered by a 5 yr warranty. Just give Guardsman a ring and they will either send a solution, have someone come and clean it or replace the fabric for you.

I hope this helps - let me know if you need anything else.

Kindest Regards,

Lucy Weigall
10 years, 2 months ago
Customer avatar
by
LucyW
Chelsea, Royal Borough of Kensington and Chelsea, London, UK
 
 Eva two seat sofa bed in Cookie
Eva two seat sofa bed in Cookie
A well-oiled machine - this space-saving sofa bed ticks all the practical boxes, whilst possessing grace, and a sturdy, simple and top of the range bed mechanism.
 

is this a double or single bed?

Hi there,

The Eva has a standard double bed in it.

I hope this helps, do let us know if you need anything else.

Kindest Regards,

Lucy
10 years, 3 months ago
Customer avatar
by
LucyW
Chelsea, Royal Borough of Kensington and Chelsea, London, UK
 
 Valentin king size headboard in Cookie
Valentin king size headboard in Cookie
The Valentin headboard is as luxurious as it is sophisticated. Deep pleated buttons finish a real classic.
 

Different coloured buttons

If ordering a buttoned headboard, could we have the buttons in a variety of colours?
Hi there Ange,

You can absolutely get different coloured buttons, but the bed with be subject to a 10% customisation fee and become non returnable.

Please let me know if there's anything else I can help with!
10 years, 3 months ago
Customer avatar
by
LucyW
Chelsea, Royal Borough of Kensington and Chelsea, London, UK
 
 Bluebell three seat sofa in Charcoal
Bluebell three seat sofa in Charcoal
none
 

which material for kids?

read a similar question where you suggested linens were more durable. I'm wondering which are better to wipe clean and wont show grubby marks, as we have 2 younger children? I was thinking linens would show marks more easily and was almost decided on a velvet- but now i just dont know!!
Your thoughts would be appreciated...
Hi there,
Generally the matt velvets are very sensitive to water and mark very easily, but the Crushed Florentine Velvets are super hard wearing and very easy to maintain as they don't mark nearly as easily. The linens are definitely more stain resistant that the matt velvet, the best options I would advise would be the Herringbones, Highland tweeds, Brushed Linen Cottons or Crushed Florentine Velvets.

I hope this helps,

Kindest Regards,
10 years, 4 months ago
Customer avatar
by
LucyW
Chelsea, Royal Borough of Kensington and Chelsea, London, UK
 
 Commander armchair in Swan
Commander armchair in Swan
none
 

can you specify different wood for the legs?

I would be after a antique oak colour leg, is it an option?
Hi there,
You have the option of English Oak, Mahogany or French White. All can be viewed in the FAQS on our website.
Kindest Regards,
10 years, 4 months ago
Customer avatar
by
LucyW
Chelsea, Royal Borough of Kensington and Chelsea, London, UK
 
 Iggy armchair in Cookie
Iggy armchair in Cookie
iggy armchair
 

can you tell me what colour of wood the legs are made of in Iggy chair

Hi there,

Standardly they will come with Oak, but are also available in French White or mahogany.
10 years, 4 months ago
Customer avatar
by
LucyW
Chelsea, Royal Borough of Kensington and Chelsea, London, UK
 
 Oscar three seat sofa in Cookie
Oscar three seat sofa in Cookie
We don't wish to insult, but we thought that the traditional Chesterfield shape was sometimes a little dumpy, clunky, and not always that comfy. Meet Oscar. More gracefully proportioned, a fraction taller, with longer, more elegant legs, and most importantly, very comfy. Evolution, sofa style.
 

Is the Oscar available as a two seater as well as the three?

And is the Oscar able to be dismantled ?
Hi there,

Unfortunately the Oscar is only available as a three seater at the moment. The base also comes off for delivery.

Kindest Regards,
10 years, 4 months ago
Customer avatar
by
LucyW
Chelsea, Royal Borough of Kensington and Chelsea, London, UK