Olivia

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20 February 2013
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28 May 2014
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Olivia's Answers

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Bluebell three seat sofa in Rose

none

What is the construction under the seat cushions please?

Hello we use beech wood frames and serpentine springs! Let us know if you have any further questions, have a great weekend!

12 years, 7 months ago

Olivia

Whistler three seat in Cookie

Sinking into a cloud, falling onto a pile of marshmallows – listen, whatever cheesy metaphor you care to use, this Whistler sofa is obscenely comfortable, well perhaps not obscenely, but you get the drift – it’s a very good sit indeed. Why? Loads and loads of feathers, a traditional coil spring system, and great dimensions. This is a wonderful sofa that will last pretty much forever, and spread a thick layer of happiness over your life.

which of your sofas are fibre or foam filling

I am looking for a low maintenance sofas in either fibre or foam filling cushions

Hi there! All of our sofas have been designed to be extremely comfortable but with limited maintenance! The majority of our seat cushions have a foam core that is wrapped in feather - this means they feel very comfy but require very little plumping. Some of our sofas have a fibre fill opposed to feather and these have a more 'bouncy' feel almost - you don't sink into them as much as you do with the feathers. Maybe give the comfy team a call on 0845 400 22 22 to chat though your needs?

12 years, 7 months ago

Olivia

Bluebell left-hand chaise in Cookie

Your very own lie-down-and-let-the-world-go-by version of our popular Bluebell sofa. Just for one. Heavenly comfort. Sigh.’

Fabric for Ottoman footstool

Considering the bluebell corner sofa in matt velvet elephant and armchair in rodeo leather. Can anybody inspire me in relation to fabric choice for the ottoman footstool. Thank you!

Hello there! Sorry for the late reply! You can be quite flexible with those colour choices. I would be tempted to do the footstool in the leather as well for durability and then maybe get yourself a 3rd colour to bring in with cushions and tie everything together? Maybe give the comfy team a call and we can have a proper chat through and get some samples out to you?

12 years, 8 months ago

Olivia

Stella medium left hand chaise in Olive

Stella medium left hand chaise

Fabric cleaning/prtoection

I really like the olive green velvet fabric but have a toddler and a baby and am unsure if it's a wise choice or not. Can the fabrics be scotch guarded and how easy are they to clean etc?

Thanks
Claire

Hi Claire! The olive velvet really is a fantastic colour and velvet itself is very hard wearing. Having said that the cotton matt velvet does mark quite easily which is why a lot of people like it - it looks very 'vintage'. If you were wanting velvet I would definitely advised going for the crushed florentine style which won't mark up in the same way, and because of the texture hides a multitude of sins in a way! The only unfortunate thing is that there is no olive green option in that.
Having said that we can of course offer a fabric protection on the order which comes with a 5 year warranty with Guardsman. This costs £60 for a 3 seat sofa!
Let us know if you have any further questions!

12 years, 8 months ago

Olivia

Leon large left hand chaise in Cookie

100% Quallofil fibre-wrapped foam (the very best and comfiest money can buy)

leon large left hand chaise sofa and large corner sofa

i would love to see more photos from all angles of both of these if possible. can you clarify the full length of the chaise as it doesn't seem very long at 90 something - or do i add the seat depth to this.

Hi there! The full length of the chaise is 94cm! Unfortunately we don't have any more production photos of the chaise as it is a very new model, however if you let us know your email address we could take some photos of the one we have here in the showroom and send them over to you. Drop us a line at contact@sofa.com with your details and we can sort that out for you!

12 years, 8 months ago

Olivia

Jethou two seat sofa in Cookie

Jethou is small, neat and very cosy, much like the beautiful island after which it is named. Sometimes a sofa just gives an indefinable sense of loveliness. You feel good in it, it makes your life a better one, problems slip away, storms abate, world peace resumes (that’ll do), it just clicks. Jethou is one of these rare numbers. Well worth embracing.

does the jethou have a removable cover? Also, are the broad-weave, soft-textured and dexter's linen all pure linen composition?

Hello! The Jethou's cover is fully upholstered to the frame, however we are introducing a new brother called the Sinatra that will have a removable cover! That will be going live on the website towards the end of September so keep an eye out! The Soft Textured Linen is 16% linen, 36% cotton and 48% viscose. The Dexter's Linen is 100% linen and the Broad Weave Linen is 26% cotton, 37% viscose and 37% linen. Hope that helps!

12 years, 9 months ago

Olivia

Zeus day bed in Herringbone

like the Ancient Greek god, the Zeus is a pretty relaxed fellow with the world at its feet. Available as either a daybed or bench, the Zeus has a slender yet plump seat, studs along the side, and intricately turned legs. It’s the ultimate statement piece and ideal for either short-term perching or full-on lounging (grapes and toga optional).

Pricing up the Zeus daybed with custom fabric

Hello, can you please give me a price for the Zeus daybed with Mulberry Rossini velvet in Midnight Blue? Would you be able to source this fabric and what will the cost be?

Hello there! Questions like this need to go through our purchasing department so would you be kind enough to email us your details including phone number, email and address to contact@sofa.com along with the details of what you are looking at and we can get a quote sent to you asap! Thanks!

12 years, 9 months ago

Olivia

Slangevar three seat in Cookie

Slangevar Three Seat

What is the size of the slangevar footstool?

I saw it in your showroom over the weekend but its not on your website

Hello!
Yes we haven't launched the footstool on the website yet. The width and depth are 95cm and the height is 45cm.
Hope that helps!

12 years, 10 months ago

Olivia

Bluebell three seat sofa in Cookie

none

Sofa and arm chair smell

Bought a sofa and armchair a few months ago. They now noticeably smell, almost like bad feet! We don't put our feet on the sofa and don't even use the armchair, yet both smell. Our other sofa (different brand) is absolutely fine. What can I do to get rid of this smell?

Thanks,

Hello there!
We are so sorry to hear that you are experiencing a problem with the smell of your cushions! Could you please drop an email to service@sofa.com with your details and they will liaise with you directly to get this sorted for you asap.
Thanks very much!

12 years, 10 months ago

Olivia

Maltby complete set in Cookie

This slim-line corner sofa has a supportive back and plenty of boulster cushions to keep things comfy. We think it would fit in perfectly in amongst the markets of Maltby Street, as you nestle down to enjoy a freshly-brewed coffee. And like its namesake, it’s incredibly cool.

Does the sofa require assembly?

does the sofa come in many parts and require assembly?
i have a flat with difficult access and am looking for a large sofa but one which can get up the staircase.
a sofa which comes apart and requires assembly is probably exactly what i need.

Hello! The Maltby will break down into its individual units but no further than that. The frame height on this one is 58cm which is very small meaning that you should be able to get it through most spaces! Do you know the width of your staircase?
Most of our sofas will break down in at least some way to aid with access issues.
Please don't hesitate to email us on contact@sofa.com with any further questions. Apologies for the late response, our system is down at the minute and your question didn't show up!

12 years, 10 months ago

Olivia