LucyW

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27 March 2013
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14 April 2014
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LucyW's Answers

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Isla three seat in Cookie

Our Isla mixes drawing room elegance with luxurious lounging. It sits on insanely smart turned wooden legs, and would grace any environment with refined style.

Is there a choice of colour for the wooden legs?

Hi there,
There absolutely is. You can have the legs in Oak, Mahogany or French White.

I hope this is okay.

Kindest Regards,

Lucy

10 years, 6 months ago

LucyW

Chelsea, Royal Borough of Kensington and Chelsea, London, UK

Leon large right hand chaise in Cookie

100% Quallofil fibre-wrapped foam (the very best and comfiest money can buy)

Sizes

Hi,

There is some size information missing from this item - there is no total depth figure (including the chaise end) or a total seat depth. Please could you give me this information?

Many thanks,

Karen

Hi there!
Apologies about that. The total depth including the chaise would be 155cm and the total depth of the sofa (not incl. chaise) would be 94cm.

Have a wonderful day!

10 years, 8 months ago

LucyW

Chelsea, Royal Borough of Kensington and Chelsea, London, UK

Bluebell three seat sofa in Chocolate

none

Bluebell depth

In the product description it says;
Frame height (d): 75cm
but in the previous question someone asked it says 67cm

Can you tell me the height of just the sofa back (so i can work out if it fits through my door) I.e. the measurements from the top of the sofa (excluding cushions) to the bottom (excluding feet - which i assume can be removed)

Thanks!

Hi there!

We recently slightly changed the Bluebell, so the frame height is now indeed 75cm, which we would recommend as the minimum width for doorways.

I hope this helps!

10 years, 8 months ago

LucyW

Chelsea, Royal Borough of Kensington and Chelsea, London, UK

Clambin three seat sofabed in Cookie

none

Are the fabrics mascine washable or dry cleaning?

Hello,
I am interested in the Clambin sofabed, and would preffer to have a linen duck egg or grey colour. Could you tell me if I have the choice of mascine washable fabrics, for examle at 30 degrees and a choice of fabrics that are only dry cleaning?
Thank you,
Vera

Hi Vera,

Thanks for getting in touch. As all of our fabrics are completely natural and are subject to variable shrinking/fading, we do recommend dry cleaning for them all. That being said, the Brushed Linen Cottons can be maschine washed on a cool wash, but are still subject to shrinking and fading, so we would only recommend it if you can fit all the covers in one wash and you fit the covers back on the sofa while they still damp.

I hope this helps! If you need anything else, feel free to give us a buzz on 08454002222 or drop us a line to contact@sofa.com

Thanks!

10 years, 10 months ago

LucyW

Chelsea, Royal Borough of Kensington and Chelsea, London, UK

sofa covers

Hi, I am interested in the descartes sofa but I was wondering whether the covers to come off to wash them please?

Hi there Emma,

Unfortunately, due to the Descartes' rather beautiful and intricate button detailing, the main body of the sofa has a fixed cover. However the cushion covers can come off for dry cleaning. I hope this helps, if you have any other questions, give us a buzz on 08454002222 or you can drop an email over to contact@sofa.com.

Thanks

10 years, 10 months ago

LucyW

Chelsea, Royal Borough of Kensington and Chelsea, London, UK

Are the scatter cushions illustrated with the Maximus chair included in the price?

It seems confusing to illustrate a sketch with scatter cushions then offer them for sale separately.

Hi there Olive,

The cushions advertised with the Maximus chair are absolutely included, so with your chair will come three cushions in the same fabric.

If you need anything else, please don't hesitate to give us a buzz on 08454002222 or pop an email over to contact@sofa.com.

Thanks!

10 years, 10 months ago

LucyW

Chelsea, Royal Borough of Kensington and Chelsea, London, UK

new cover

i need new cover color cream or beige . haw much cost and haw long i will be wait for delivery . thanks

Hi there Teresa,

This depends on the style and size of the sofa. If you let me know what style and size the sofa is, then I can let you know prices asap. Alternatively, feel free to give us a ring on 08454002222 or pop and email over to contact@sofa.com.

Thanks

10 years, 10 months ago

LucyW

Chelsea, Royal Borough of Kensington and Chelsea, London, UK

We want to see what two chairs will look like in a certain space. Can we borrow two for 24 hours (giving you a deposit) to see?

Hi there Violet!

Thanks for getting in touch!
Unfortunately we wouldn't be able to lend out the furniture, but feel free to come in to the showroom and move it around to see the different styles next to each other.

Thanks!

10 years, 10 months ago

LucyW

Chelsea, Royal Borough of Kensington and Chelsea, London, UK

Stella medium left hand chaise in Claret

Stella medium left hand chaise

can you wash velvet?

we have a slobbery dog and washing parts of the sofa will be a deal breaker for us.. Can you remove and wash the covers if velvet, or would you have to try and address the stain in situ?

Hi there Matt!

Velvet is very delicate and sensitive to water so it is dry clean only.
We have a variety of loose covered sofas of which the covers are fully removable for dry cleaning.These include the Isla, Whistler, Maximus, Clambin, Stella and Otto. Any of the other sofas would be fixed and therefore it would just be the cushion covers that would be removable. If you got a stain on any other part of the sofa, it would need to be cleaned in situ. I hope this helps, let me know if you have any other questions!

10 years, 10 months ago

LucyW

Chelsea, Royal Borough of Kensington and Chelsea, London, UK

Marais king size upholstered bed in Granite

Marais – Ah Le Marais – Le Marais – labyrinthine and ancient quarter of Paris – romantic, full of surprises, and melting pot of culture and style. Ah the Marais bed! Quite different, and bearing basically no similarity whatsoever to its namesake, but still a damn fine piece of furniture and a bed to be very proud of.

What are the measurements of 'f' and 'j' on the dimensions? Is it possible to have legs shorter than 20cm?

Hi Sisco!
J is a mistake on the website, which is currently in the process of being taken off of our website. F would be 41cm with standard 20cm legs. If you wanted, we also have a 14cm leg that we can supply with the beds. If you have any other questions, please give us a call on 08454002222.

11 years, 1 month ago

LucyW

Chelsea, Royal Borough of Kensington and Chelsea, London, UK